Avrio Web Shop  
 
[ Home ] [ Sections ] [ Info ] [ Search ] [ View Cart ] [ Checkout ] [ Send Mail ] [ Login ]

Left tabTerms And ConditionsRight tab

About Us Avrio Ideas Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sebdb [at] avrio [dot] co [dot] uk.

Our Contact details:

Avrio Ideas Limited

The Old Mending Rooms Queens Square Business Centre Huddersfield Road Honley HD9 6QZ United Kingdom

Phone: 01484 664588

Fax: 01484 663287

Email: sebdb [at] avrio [dot] co [dot] uk

803993610

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

If you have a credit account with us then your terms of payment and credit limit are as agreed when we confirmed your credit account and contained in our full terms and conditions available at www.avrio.co.uk/tandc0708.pdf
Shipping And Handling The fixed price of £15 per shipment is only applicable on shipments to the UK mainland. For other destinations please call.
Delivery Schedule We aim to deliver your order within a week but in certain circumstances delivery can be up to 28 days. If you have specific delivery timescales please contact us and we try and meet your requirements.

International orders are generally received in under 28 days.

Our normal despatch days are Monday and Wednesday.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction.
Reaching Us If you need to reach us, please email us on sebdb [at] avrio [dot] co [dot] uk, alternatively, you can call on International +44 <phone without first zero>) or fax us on 01484 663287 or write to us at The Old Mending Rooms Queens Square Business Centre Huddersfield Road Honley HD9 6QZ United Kingdom
Privacy Policy Avrio Ideas Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy Under no circumstances should goods be returned to Avrio without prior notification. Avrio have implemented a simple returns procedure but to ensure that goods are returned and processed in the quickest possible time please ensure that this procedure is followed.

Before arranging to return any goods for any reason a RMA (Return Merchandise Authorisation) number should be obtained this can be done by firstly emailing info@avrio.co.uk you will then be emailed a RMA form that should be fully completed and either faxed or emailed back. On reciept and checking of this from and should the goods be eligible for replacement or repair then a RMA number will be issued. This number should be entered on the form and placed with the goods in suitable packaging. The same RMA number should be placed on the outside of the box. The parcel should then be delivered, at your expense, to the address on the RMA form.

Once the items have been checked either a repair or replacement will be arranged and the item will be returned to you within 28 days.

If no fault is found then Avrio reserve the right to charge an inspection fee and carriage charge before returning the item.

Private sale (excludes business to business transactions) items will only be accepted back for a credit within 7 days of purchase and only if the goods are in a resalable condition.
Remittance Terms For full tems and conditions please visit

www.avrio.co.uk/tandc0708.pdf